to build & maintain relationships with their customer by
configuring, connecting, training & maintaining could-based applications
Your most important business asset is the customer
Who are your customers? How do you connect with them? How do they interact with your content? What does your pipeline look like?
For optimal results, businesses must respond rapidly to customer needs whilst harvesting & analysing your own data
From the customer’s perspective, the relationship is with one company, not a mix of people in different departments
Ever member of your team needs context about every customer’s past & ongoing needs for seamless communication
As your business grows, a CRM is an interactive central storage hub that helps to utilise & optimise this vital information
Software as a Service (SaaS) is a method of software delivery that allows data to be accessed from any device with an Internet connection & a web browser
In this web-based model, software vendors host & maintain the servers, databases & code that constitute an application or service. This is a significant departure from the on-premise software delivery model
In addition to allowing remote access via a web browser to software applications & data, SaaS also differs from on-premise software in it’s pricing model
On-premise software is typically purchased through a perpetual license, which means buyers own a license to the software at an annual or monthly subscription fee
A major benefit of SaaS is being able to spread out costs over time
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"Cloud ArchiTech are experts at making customers feel supported while reducing our onboarding automation processes by 6 months. They offer extraordinary value at low costs."
"Cloud ArchiTech delivers a golden standard of problem solving and service. I can't recommend them enough."
"Few service providers are as reliable and cost effective as Cloud ArchiTech. We use them on a daily basis."